PA & Business Support Market Insights Q3 2017

Published on 18^th July 2017

In what feels like uncertain times following the results of the General Election, Business Support recruitment remains buoyant. Job flow has increased from the tail end of Q2 to the beginning of Q3, through both growth and natural attrition.

Many employers are predicting exciting growth whilst taking the opportunity to look at efficiency and processes, which is having an interesting impact on the Business Support market. We have seen a real trend away from the more ‘traditional’ support roles, with newly created roles now often having more multi-faceted elements to them.

Skills in Demand 

Experienced PAs and EAs remain in demand and the trend towards hiring more junior level candidates that can grow and develop within a business, that we saw at the beginning of Q2, looks set to remain.

As businesses continue to strive for maximum efficiency from their support teams, candidates who are open to working twilight hours are very much in high demand but short supply.

Mergers and Acquisitions 

Kennedy’s recently announced a merger with US Firm Carroll McNulty & Kull (CMK).

Predictions for the Coming Quarter

The sector in general looks set to continue its upward trajectory and the competition to attract the best talent in the market will remain high. The traditional Business Support roles will continue to evolve to encompass an increasing range of responsibilities and skillsets. 

Understanding candidates’ key motivators and drivers is essential in a competitive landscape. Firms are being urged to assess the benefits that are on offer as increasingly, salary isn’t the main motivator for a candidate wanting to move: work/life balance; recognition; personal development and softer benefits are now extremely important.

Advice for Employers

Be prepared to make quick decisions – don’t miss out on top talent by slowing up the process. Good candidates are in short supply and often have multiple options to choose from, so won’t be on the market for long. Work closely with us to help drive the process as quickly as you possibly can.

Be open minded – consider candidates from outside of your sector where possible – they can add a very interesting and new perspective to your business. Also, don’t focus too heavily on job titles on CVs, focus more on the content of the role.

Advice for Jobseekers

Prepare thoroughly – work with us to prepare thoroughly for interviews and dig deep when doing your research. Think of some really strong examples when it comes to achievements within your current or past roles. As Business Support roles continue to evolve, hiring managers are looking for candidates that can add real value to their business – an interview is a time to shine, not to be modest!

Move quickly – be prepared to move quickly for roles you are really interested in and be as flexible as you can when it comes to attending interviews. Work closely with us with regards to feedback and any concerns you may have post interview so we can help you address these and make really informed decisions about your job search.

Business Support Salaries Q3 2017

Legal sector

*Discretionary enhancement for twilight/unsociable hours

Practice Sector

Notes on salary table:

*Discretionary enhancement for twilight/unsociable hours
1. Titles and levels vary from organisation to organisation.
2. The salary ranges given are only approximate guides. For tailored salary advice, please contact us directly.
3. 12-month base salaries are assumed.
4. All other benefits and bonuses are in addition to these figures.