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Clients & Markets Manager

I am looking for an experienced individual who is passionate about client relationships and who has a strong background in Professional Services to join a leading advisory firm.

As Clients and Markets Manager, you will be required to support all service lines to drive targeted client relationship development and implement strategic sector growth initiatives.

Duties & Responsibilities:

  • Work with the Clients and Markets team to support delivery of the PS growth strategy, plans and budget, with ROI measures and accountability;
  • Work with the Clients & Markets Director to define, plan, deliver and evaluate Go-to-Market plans across key market sectors;
  • Support client account planning for priority clients as part of the Key Account Programme;
  • Support increased engagement with clients through working with practitioners to identify cross-selling opportunities;
  • Work with the Client Care Team to ensure a coordinated approach to client service;
  • Support the development and implementation of integrated campaigns, thought leadership, events and other market-facing activities, working collaboratively with the firm's specialist teams, to raise our profile in key markets;
  • Develop and maintain relationships with the Partners and Directors and other stakeholders;
  • Build relationships with the wider marketing and business development teams to gain a deep understanding of our services, capabilities and strategies and how they can impact PS activity;
  • Provide appropriate challenge to the team and partner group to ensure activities provide required ROI.

You will need to have:

  • An understanding of Professional Services, gained from previous experience within the sector;
  • Experience of working in a client development/ key account management role
  • A professional, credible and confident communicator, with strong influencing skills and the ability to work effectively;
  • Demonstrable communication/presentation skills, able to communicate effectively at a senior level;
  • A proactive individual, looking to strive to continually improve existing processes;
  • Experience supporting marketing, business development or Clients & Markets campaigns with a results focus;
  • A passion for creating a strong client experience and leveraging feedback to make improvements;
  • Excellent project management and coordination skills;

In return, you will receive.

  • Competitive salary
  • Private medical insurance
  • Life assurance
  • Pension contribution
  • Hybrid working
  • Generous holiday package
  • Option to purchase additional holiday
  • Shared parental leave

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