Client Development Programme Manager

Client Development Programme Manager

Are you ready to shape the future of client relationships at a leading international law firm? We're recruiting for an exciting opportunity to join a dynamic and forward-thinking team as Client Development Programme Manager. This is a high-impact role that sits at the heart of the firm's client strategy, offering variety, visibility, and the chance to make a real difference.

About the Role

As Client Development Programme Manager, you'll be instrumental in driving a culture of excellence in client experience and relationship management. You'll lead and support a range of strategic programmes including:

• Intermediary Relationship Management - Oversee and evolve the firmwide programme, identifying opportunities and tracking referral activity.
• Client Listening Initiatives - Use feedback to shape strategic relationships and manage a pipeline of meaningful conversations.
• Key Client Programme (Elevate) - Collaborate with Client Development Managers to ensure best practice and alignment with firmwide goals.
• Alumni Engagement - Lead initiatives and events that keep former colleagues connected and engaged.
• CRM & Data Excellence - Champion best practice in data recording and reporting, using tools like InterAction and PowerBI.

This role offers the chance to work across divisions, build relationships with senior stakeholders, and contribute to a firmwide culture of collaboration, clarity, and client-centricity.

What's needed:

• Experienced in professional services (ideally legal)
• A confident communicator and relationship builder
• Organised, proactive, and able to manage multiple programmes
• Skilled in CRM systems and data analysis
• Enthusiastic about client service and continuous improvement

If you're ready to take the next step in your career and thrive in a role that offers variety, visibility, and impact - we'd love to hear from you.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.co.uk/refer-a-friend