Chief Commercial Officer

Chief Commercial Officer EMEA

I'm currently working with a leading global law firm dedicated to delivering exceptional client service through innovation and a client-centric approach. Their culture is built on collaboration, continuous improvement, and a commitment to understanding and anticipating their clients' evolving needs.

Role Overview: As the Chief Commercial Officer, you will play a pivotal role in generating new business opportunities and managing ongoing client relationships in the EMEA region. You will work with all the firms fee-earning service lines to create competitive and comprehensive plans that maximise their relationships and exposure.

Key Responsibilities:

• Business Development:
• Independently explore, identify, and secure business opportunities through referral channels and direct engagements.
• Develop and implement strategic plans to drive business growth and achieve revenue targets.
• Identify and pursue new market opportunities and partnerships to expand the firm's client base.
• Client Relationships:
• Originate new client relationships, create demand, and identify innovative opportunities that generate income.
• Maintain and strengthen existing client relationships through regular communication and exceptional service delivery.
• Act as a trusted advisor to clients, understanding their needs and providing tailored solutions.
• Cross-Selling:
• Identify gaps and cross-sell service lines where possible.
• Collaborate with service line heads to develop integrated service offerings that meet client needs.
• Promote a culture of cross-selling within the firm to maximise client value.
• Market Analysis:
• Conduct continual market reviews to identify potential new service offerings and work with relevant service line heads to implement them.
• Monitor industry trends and competitor activities to stay ahead of market developments.
• Provide insights and recommendations based on market analysis to inform strategic decision-making.
• Financial Targets:
• Support the achievement of agreed financial forecasts and revenue targets.
• Develop and manage budgets for business development and marketing activities.
• Track and report on key performance indicators (KPIs) to measure the success of business development initiatives.
• Collaboration:
• Actively work with BD team members across our office network to maximise BD opportunities.
• Foster a collaborative environment within the team to share knowledge and best practices.
• Engage with internal stakeholders to align business development efforts with the firm's overall strategy.

Requirements:

• Expereince of winning client work to meet targets.
• Excellent negotiation skills and the ability to think innovatively.
• Extensive experience in a B2B related industry.
• Ability to build rapport and trust with key clients who are senior professionals.
• Capable of managing and implementing marketing and BD activity to generate strong results.

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