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Billing Manager

NEW Billing Manager position available at leading global law firm.

As the Billing Manager you will be responsible for delivering a first class billing service to the firm and their clients, managing and developing the billing function and ensuring best practice.

Specific duties for the Billing Manager:

  • Design, develop and implement the billing objectives for the firm
  • Streamlining effective billing processes across the firm
  • Manage and control the firm's client billing (including e-billing), WIP and debt
  • Support pricing decisions and rate negotiations
  • Ensure the partners are receiving responsive and commercially sound financial service
  • Be familiar with all billing rules and be prepared to support and advise cost clerks in the team. Take responsibility for own and team's compliance with billing rules and other firm policies
  • Manage the billing write off process and ensure any material amounts are brought to the attention of the Head of Finance Operations
  • Manage unbilled disbursements account balance process and disbursements written off on a monthly basis and investigate any significant movements
  • Manage, train, and develop a team of cost clerks ensuring they comply with the firm's accounting policies and procedures
  • Deliver a high quality billing and collections process to all partners and monitor the effectiveness of client billing and collection processes. Initiate improvements to enhance the quality of service, report regularly on positions and escalate increasing client exposures as appropriate
  • Work collaboratively with the Costs Manager and e-billing Manager to deliver an efficient and effective working capital management process which is consistent with the agreed process design
  • Engage and drive a high performing culture across the billing function (cost clerks and executive assistants)
  • Responsible for the completion of the annual performance reviews of direct reports
  • Manage all aspects of the employee life cycle for the costs team, partnering with the HR Advisory team where required

Skills/experience required:

  • Experience of working in a Billing or Revenue Manager within a professional services environment (ideally legal)
  • Client focused - with the ability to adapt approach and service to meet the needs of clients
  • Ability to build strong business relationships with internal and external contacts
  • Experience of managing a mid-large sized team
  • Excellent interpersonal and communication skills, written, spoken and presentational, including strong influencing skills


If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.co.uk/refer-a-friend