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Billing Administrator

I am partnered with a remote based law firm in their search for a Billing administrator to join their London office. The role reports into the Senior Revenue manager and is an excellent opportunity for an experienced biller looking for their next role.

Day duties of the role:

  • Manage the end-to-end production of legal bills, from initial creation through to client distribution
  • Conduct regular reviews of WIP balances with fee earners and Finance team members to identify billing opportunities
  • Provide support for complex billing scenarios, including bill amendments, reversals, write-offs, and database updates
  • Act as a subject matter expert on the firm's practice management system, identifying opportunities to enhance billing functionality and streamline internal processes
  • Monitor and manage billing inboxes, ensuring timely and accurate responses to queries
  • Resolve billing-related queries and escalations promptly, including handling disputed invoices
  • Implement process improvements for both new and existing matters to enhance billing efficiency
  • Track and adapt to changes in client invoicing requirements to support timely payments
  • Liaise with clients to obtain matter or purchase order numbers as needed
  • Collaborate with internal fee-earning teams to ensure invoices comply with external counsel guidelines
  • Provide ad hoc support to the wider Finance team as required

The right candidate will need experience in:

  • Prior experience in a billing role, ideally within a legal or professional services environment (essential)
  • Basic proficiency in Microsoft Office applications (essential)
  • Experience using Aderant tools and automated workflows (preferred)
  • Highly diligent with a well-organised and timely approach to work, maintaining strong attention to detail
  • Clear and respectful communicator, both verbally and in writing
  • Able to work effectively both independently and as part of a team
  • Analytical and logical thinker with a strong sense of initiative
  • Commercially aware, with an understanding of the broader business context
  • Collaborative team player with a commitment to delivering excellent client service

If you meet the requirements of this role, and are looking for a new role in billing, please apply or reach out to archie.humphreys@ambition.co.uk

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