Business Operations Manager - Diversity & Inclusion

Location: Birmingham, West Midlands
Contract Type: Permanent
Specialisation: BD, Marketing & Communications
Salary: £65000 - £75000 per annum
REF: BBBH221649_1526894327

An incredible opportunity is available for a Business Operations Manager to join this boutique Diversity & Inclusion Consultancy with the backing of an established international legal brand to be integral in defining and driving their client assignments and business operations.
The products and services they offer are centred around helping their clients develop their diversity and inclusion strategy, delivering bespoke and innovative consultative programmes to help them make their products or services more inclusive.
Despite its years of success, this consultancy is at a point of needing to define their business operations and implement the operational aspects of business development in a more structured way. You will also be the lead on managing client assignments, building and sourcing appropriate client teams and managing them through to completion including the effective use of CRM systems and delivery of management information. This is a small team with a huge opportunity for expansion and growth, so you will be joining at an exciting stage in its development.

As their services offer diversity & inclusion programmes and training to an international client base it will be beneficial if you can demonstrate a genuine interest in this area. This opportunity offers flexible working, working from home and may be based in Birmingham or London.

The ideal person will have excellent business acumen, with solid client development and operational experience able to effectively define and implement systems (Salesforce) process. You will also need to effectively manage client services, being a key account holder and ensuring client assignments are effectively managed. This is an opportunity to think creatively and truly make the role your own, so an entrepreneur spirit and solid operational and client experience is essential.

If you are from a management consultancy, Big 4, legal or recruitment background, that would be highly beneficial.

This role offers the opportunity to work from home or flexible working.

For further information please contact