Working Capital Manager

Reporting to the Chief Financial Officer, the Working Capital Manager heads up a team of 27 staff across their three UK office. You'll be responsible for overseeing all aspects of Revenue, billing, e-billing, and credit control, including overseas offices. Supported by a Credit Control Manager, Billing Manager, and E-Billing Manager, this role is heavily project-based to drive the firm's aspiration to become a tech-enabled law firm.

Key Responsibilities:

• Lead working capital management initiatives to reduce lock-up, including end-to-end billing and credit control processes.
• Build strong relationships with partners to ensure timely billing and debt collection, meeting agreed targets and timetables.
• Chair the Finance Committee (monthly) to review exposure, set credit limits, and assess process changes.
• Participate in the Data Governance Committee (quarterly) to review compliance and risk-related data.
• Ensure regular billing patterns and adherence to special arrangements.
• Maximise use of the e-billing hub and ensure compliance with policies.
• Liaise with external debt collection agencies for problematic debt.
• Oversee operational issues, liaising with the finance systems team as needed.
• Contribute to quarterly reporting routines, including progress against strategic objectives and lock-up targets.
• Lead annual charge-out rate reviews and manage historic rate assessments.
• Manage and develop the team, including appraisals and recruitment.
• Drive current and future projects, such as billing workflow reviews, e-billing hub integration, alternative billing approaches, and credit control process optimisation.

Current Projects Include:

• Billing workflow review and cyclical improvement.
• E-Billing hub review and system integration.
• Alternative billing approaches for non-standard services.
• Rate structure consistency across the firm.
• Enhanced reporting for lock-up and financial management decisions.

Experience needed:

• Solid Working Capital/ Revenue Management experience in a law firm or wider professional services firm
• Evidence of project management exposure and broader operational responsibilities
• Strong team management and leadership skills

Additional:

• The firm offers a very flexible hybrid working arrangement - Tuesday is the anchor day an one additional office day is highly encouraged

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