Website Governance and Delivery Advisor

Website Governance & Delivery Advisor

A global organisation is seeking a Website Governance & Delivery Advisor to establish and embed a robust governance, quality‑control and delivery framework for its enterprise‑level website following a major technical refresh. This role introduces structure, clarity and operational discipline to a complex digital environment, ensuring clear ownership, consistent standards and a smooth transition to BAU. This is a 12 month FTC role.

Key Responsibilities

Website Governance

• Design and implement a governance model covering page ownership, accountability, approvals and review cycles
• Define clear quality standards for structure, components, metadata, tagging and discoverability
• Establish roles and responsibilities across teams
• Maintain a full inventory of all pages, including ownership and escalation paths

Delivery Oversight

• Oversee delivery of large volumes of new and updated pages across multiple site areas
• Coordinate Sitecore Page Builder resources, content owners and reviewers
• Track progress, risks, dependencies and issues
• Manage communications with senior stakeholders across the organisation

Operational Handover

• Create documentation, playbooks and operational guidance for BAU teams
• Ensure governance processes are scalable, practical and sustainable
• Support transition from project mode to long‑term ownership

Experience & Skills

Essential

• Strong experience in website or digital platform governance
• Proven project management background in complex, multi‑stakeholder environments
• Experience managing large volumes of digital content
• Highly structured, process‑driven and disciplined
• Confident working with senior stakeholders
• Excellent organisational and documentation capabilities

Desirable

• Experience in professional services, legal or regulated sectors
• Familiarity with Sitecore (governance-focused)
• Experience defining BAU models after large transformations
• Understanding of content lifecycle management and digital risk

Attributes

• Exceptionally organised and detail‑oriented
• Calm, pragmatic and authoritative
• Comfortable introducing structure where it does not currently exist
• Collaborative and stakeholder‑friendly
• Focused on long‑term sustainability, not just delivery

About the Team

The Channel and Editorial team manages all digital channels, ensuring high‑quality, consistent and impactful communication. The team optimises platforms, produces multimedia content and delivers analytics to shape communication strategy with operational rigour and best practice at its core.

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