Senior Finance Systems

An exciting opportunity for has arisen at a Top US law firm for a Senior Finance Systems professional to join their global team supporting finance users with their Elite 3E application and integrated systems.

This is a role sole to be based in London, supporting their offices across London, Europe & Asia, acting as the first line of support for international offices, offering subject matter expertise in Billing, Accounts Receivable, and Collections.

Key Responsibilities:

• First-Line Support: Act as the primary point of contact for finance system issues in international offices (London, Germany, Asia).
• Issue Resolution: Investigate, troubleshoot, and resolve system issues across Elite 3E and integrated applications; escalate complex issues to appropriate teams and track through to resolution.
• Business Analysis: Collaborate with cross-functional teams to gather, document, and analyse business requirements for financial system enhancements and solutions.
• System Enhancements & Upgrades: Support the implementation of new features, system upgrades, and customizations, ensuring minimal disruption to business operations.
• Billing Operations: Provide operational support for urgent billing issues, including task code updates, currency and rate adjustments, and timecard corrections.
• Template & Report Management: Track and manage billing template requirements; assist in the development and testing of reports and inquiries using tools like Elite Design Gallery.
• Access Management: Process and manage system access requests in line with policy, ensuring appropriate permissions based on business needs.
• Training & Documentation: Deliver training sessions for new Finance team members and maintain up-to-date documentation on system processes and procedures.
• Process Improvement: Proactively identify opportunities to enhance financial workflows and system usage, contributing to continuous improvement initiatives.
• Project Involvement: Participate in global finance technology projects, offering subject matter expertise and supporting successful delivery.
• Cross-Time Zone Collaboration: Work flexibly to accommodate stakeholders and team members across multiple time zones.

Qualifications & Skills:

• Strong expertise within Elite 3e across Billing, AR, and Collections within law firm; knowledge of integrated applications is a plus.
• Solid understanding of accounting principles, including international operations and VAT.
• Familiarity with Elite Design Gallery (EDG), SQL, or SSRS is advantageous.
• Excellent problem-solving, communication, and teamwork skills.
• Flexible working approach to accommodate global teams.

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