Senior CRM Executive

Location: City of London
Contract Type: Permanent
Specialisation: BD, Marketing & Communications
Salary: £40000.00 - £50000.00 per annum
REF: BBBH252679_1637160244

Senior CRM Executive - £50,000 max

An exciting new opportunity has arisen with an award-winning top tier London law firm who are keen to hire an experienced CRM Executive. Joining as Senior CRM executive will see you working closely with the senior Manager and wider team on the delivery of the global implementation of their new global CRM system.

Duties will include:

  • Providing consultative support as part of the CRM project team

  • Contributing to the customisation and development of the new CRM system

  • Overseeing improvements and integrations

  • Developing reports

  • Manage and clean data within the CRM system

  • Ensure GDPR Compliance

  • Roll out new CRM system with IT colleagues and project team

  • Identify training requirements and develop plans and guides for users

  • Collect pre and post rollout feedback

  • Communicate any changes and updates within the project team

  • Support the wider Marketing, BD and Client Relationship teams to drive stronger e-marketing campaigns and BD targeting with the new CRM system

  • Work with Marketing & BD around best practice with the CRM system for each sector group

  • Lead the superuser group to help champion and promote the new CRM system

What's needed:

  • Strong previous CRM experience being able to demonstrate roll out and successes

  • Data management and data analysis skills

  • Ability to work with and build strong working relationships with senior stakeholders across the business

  • Advanced MSOffice skills

  • Strong and Persuasive written and verbal communication skills

  • Highly motivated and a self starter

  • Ability to understand stakeholders priorities and needs

Please apply online ASAP to find out more about this exciting new opportunity.

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