Rates Manager

Ambition is delighted to be exclusively partnered with a global law firm in their search for a Rates Manager. This newly created position will report to the Director of Finance and play an integral role within the London office.

Responsibilities of the role:

• Set up, maintain, and update client-specific rates in the firm's financial systems Elite 3E.
• Translation of new and updated client commercial rate agreements into the 3E rate structure. Implementation, updating and maintenance of 3E rate structure processes to ensure accurate billing according to the commercial terms and outside counsel guidelines.
• Monitor rate changes and apply discounts or adjustments as per client agreements.
• Ensure compliance with agreed engagement terms and pricing arrangements.
• Act as a point of contact for rate-related queries from partners, finance teams, and clients.
• Collaborate with Client Managers and Billing teams to resolve discrepancies promptly.
• Review and streamline rate setup processes for efficiency.
• Advise Finance Systems on future strategy of timekeeper rate management.
• Maintain accurate documentation for audits and internal reviews.
• Support system enhancements and participate in testing new functionalities.
• Collaborate with and advise clients and third-party vendors to ensure system configurations are optimised to support the most efficient process for all parties to improve the firm's lockup.
• Collaborate and update the Ebilling team on new and updated rate agreements to allow them to maintain accurate third-party vendor data to support their e-billing submissions. Assist on rate setups when onboarding new Ebilling clients.
• Adhere to agreed best practices, policies and processes whilst adapting to local requirements, as necessary.
• Consistently share knowledge and skills with colleagues within the global Billing and Ebilling teams to deliver accurate Client rates.
• Regular interaction with the Global Finance teams.
• Maintain constructive working relationships with the Client and Matter Partners within the firm and key personnel within external organisations to ensure that focus is maintained on accurate application of Client agreed rates.
• Maintain a high level of professionalism when dealing with contacts within external organisations and to help in resolving issues to achieve the best outcome for the firm.

The right candidate will need experience in:

• Proven expertise and in-depth knowledge of Elite 3E rate processes
• Track record of successfully implementing process improvements
• Exceptional attention to detail with a focus on data accuracy and quality
• Demonstrated ability to lead, manage, and inspire teams
• Thrives in high-pressure environments and meets tight deadlines with confidence
• Strong communicator with excellent stakeholder engagement skills
• Solutions-focused mindset with a proactive approach to challenges
• Commercially minded and driven by business outcomes

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.co.uk/refer-a-friend