CRM Executive -Salesforce

I am working with a leading professional services firm who is looking for a CRM executive to join their Marketing & Communications team. You will support the firms CRM database Salesforce, the email marketing platform and website.

Key Responsibilities will include.

• Assist with queries, help with reporting, dashboards and support issues sent to the support inbox.
• Provide training for salesforce
• Work with third party agencies who provide technical support
• Communicate best practice advice and guidance to users
• Run searches for incomplete contact data in Salesforce
• Generate regular and ad-hoc reports and dashboards when required
• Assist in the preparation and maintenance of various mailing lists for events, publications and ad-hoc campaign

Skills & Experience required.

• Working knowledge of CRM databases (ideally Salesforce)
• Ability to segment and analyse data and create reports
• Advanced knowledge of excel and experience managing datasets
• Effective communication skills in written or oral form

Please get in touch with me directly for further information and to receive the full job spec.

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