Credit Control Assistant

I am delighted to be partnering with an established boutique law firm to recruit a based in London.

This role offers an excellent opportunity to gain exposure to ALL credit control responsibilities, while developing a long-term career in legal cashiering within a prestigious legal environment.

What You'll be Assisting With:

• Set up payment plans on the Legal payment platform, monitor instalments, and follow up promptly on any missed or delayed payments.
• Maintain a consistently professional and courteous tone in all client communications.
• Tag all credit‑related email correspondence in the DMS to preserve a complete, auditable trail.
• Prepare detailed case information for escalation to the Head of Finance and issue LBAs and online Money Claims once authorised.
• Work collaboratively with Partners, Fee Earners, and the Finance team to support effective cash collection.
• Monitor, analyse, and update the firm's aged debt report, prioritising accounts requiring urgent attention.
• Assist with weekly credit control reporting, supplying accurate updates to the Head of Finance and Cashiers.
• Conduct structured chasing of overdue invoices, beginning with email reminders and progressing to telephone contact when required.
• Maintain GDPR‑compliant records of all credit control activity with a high level of accuracy.
• Provide flexible support across wider finance operations, including ad hoc tasks for the Cashiers team and Head of Finance.

What I'm Looking For:

• Strong written and verbal communication skills, with the ability to manage confidential information professionally.
• Prior credit control experience is helpful but not essential for candidates who demonstrate strong motivation and willingness to learn.
• Excellent organisation skills with the capacity to prioritise workload and manage deadlines effectively.
• Basic proficiency in Excel and general spreadsheet functionality.
• High accuracy and attention to detail in all administrative and financial tasks.
• Effective communication and negotiation skills, or a clear willingness to develop these.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.co.uk/refer-a-friend