Billing Manager

Billing Manager position now available at leading global law firm, leading a team of 35+ across billing and e-billing with a view of bringing thought leadership to the billing services management and helping to develop strategies to ultimately improve the working capital cycle.

Specific duties include:

• Lead the Billing Admin, Fee Charger, Ebilling and Billing teams in their delivery of work of high professional standard.
• Drive consistent delivery against the team's service level agreements and expectations, including accuracy, quality, cost, timeliness, deadlines, effective client communication and client service orientation
• Working collaboratively with the Working Capital Manager to ensure the timely and accurate delivery of billing services
• Working closely with the Billing Team Leads to manage billing as a service, identify areas for improvement and ensure high standards of accuracy
• Ensure compliance with applicable policies, procedures, regulatory and VAT requirements
• As a key member of the finance management team, engage and take ownership of other duties as needed
• Work collaboratively with other managers to set service level agreements and key performance indicators where there are dependencies. Monitor team performance against agreed SLAs and KPIs
• Developing a strong knowledge of regulatory standards and requirements, including Solicitors Accounts Rules

Skills needed for this position include:

• Highly skilled in legal billing (ideally having used Elite Enterprise or Elite 3e)
• Very experienced people management on a large scale
• Partner facing experience with a background on implementing best practice and training