Senior Client Relationship Manager

London | Leading International Law Firm

I'm working with a leading international law firm that is looking to appoint a Senior Client Relationship Manager to join its high-performing Client Development team.

This is a fantastic opportunity for an experienced client development professional to take ownership of a portfolio of the firm's most strategic clients, partnering with senior stakeholders to drive revenue growth, strengthen client relationships and deliver a best-in-class client experience.

Working closely with partners and colleagues across multiple jurisdictions, you'll act as a trusted advisor, shaping client strategy, identifying growth opportunities and embedding a truly client-centric approach across the business.

Key responsibilities include:

• Managing a portfolio of the firm's highest-profile strategic clients.
• Developing and delivering client growth strategies alongside senior partners.
• Driving revenue growth by identifying and converting new opportunities.
• Leading strategic bids, panel appointments and major client pursuits.
• Building strong relationships with key client stakeholders and decision makers.
• Analysing client performance to identify trends, risks and commercial opportunities.
• Leading client feedback programmes and turning insights into tangible actions.
• Collaborating across practice groups, sectors and international offices to deliver a seamless client experience.
• Championing a client-centric culture and sharing best practice across the business.

What they're looking for:

• Experience in Client Development, Client Relationship Management or Senior Business Development within legal or professional services.
• A proven track record of managing senior stakeholder relationships and influencing at partner level.
• Strong commercial acumen with the ability to identify and drive revenue opportunities.
• Experience leading strategic client initiatives, bids or account programmes.
• Excellent communication, project management and relationship-building skills.
• A collaborative, proactive and solutions-focused approach.
• The confidence to operate within a global, matrix environment and build credibility across international teams.

This is an exciting opportunity to join a market-leading international firm in a highly visible role, working with some of its most important global clients and helping shape the future of its client development strategy.

If you'd like to find out more, I'd love to have a confidential conversation.

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