Client Relationship Manager

Client Relationship Manager

London | Hybrid Working
Prestigious International Law Firm

If you love being at the centre of key client relationships, influencing strategy and driving growth across an international business, this is a standout opportunity.

We're partnering with a prestigious international law firm looking to appoint a Client Relationship Manager to join its high-performing Client Service & Insight team. Working with some of the firm's most important global clients, you'll play a pivotal role in strengthening relationships, identifying opportunities, increasing cross-selling activity and ensuring an exceptional client experience. This is a highly visible role with significant partner interaction and genuine influence across the business.

You'll work closely with senior stakeholders to develop and deliver strategic client plans, coordinate international account teams and uncover opportunities that help deepen client relationships and drive revenue growth. This is far more than a traditional account management role. You'll be a trusted adviser, relationship builder and commercial strategist, helping shape how the firm engages with some of its most important clients.

The Role

• Leading the development and execution of strategic client account plans
• Building strong relationships with partners, lawyers and client contacts across multiple jurisdictions
• Driving client growth through opportunity identification, relationship mapping and cross-selling initiatives
• Coordinating global account teams to ensure a consistent and seamless client experience
• Using client feedback, market intelligence and CRM insights to inform strategy and uncover opportunities
• Supporting major pitches, proposals and client development initiatives
• Working closely with finance and operational teams to enhance profitability, pricing and service delivery
• Managing client-focused projects and contributing to wider strategic client programmes

About You

• Proven experience in client relationship management, key account management or strategic business development within professional services
• Strong commercial awareness and an ability to identify and convert growth opportunities
• Excellent stakeholder management skills with the confidence to influence senior professionals
• Strong project management and organisational capabilities
• Experience using CRM systems and data to drive decision-making and client strategy
• Fluent Mandarin and English language skills would be highly advantageous
• A collaborative, proactive and relationship-led approach

Why Apply?

This is a rare opportunity to join a market-leading firm that places client relationships at the heart of its growth strategy. You'll gain exposure to senior decision-makers, work with an impressive international client base and have the platform to make a genuine commercial impact. For someone who enjoys combining relationship management, strategic thinking and business development, this offers an exceptional next step.

If you're looking for a role where you can build deep client partnerships, influence senior stakeholders and help shape the future growth of a leading law firm, we'd love to hear from you.